Bad Odour Removal – Pet, Smoke & Damp Smells

A bad smell in a carpet, sofa or mattress rarely goes away on its own. Air fresheners only cover it for a while. To get rid of it for good, you have to find the source and remove it. That is what we do for homes, rental properties and businesses across Leeds and Yorkshire.

Smells we deal with

  • Pet urine – cats and dogs, including old accidents that keep coming back
  • Cigarette smoke – often in rental properties after a tenant moves out
  • Damp and musty smells – after leaks, floods or poor ventilation
  • Vomit, food and drink spills – including spilled milk that has gone sour
  • General stale odours – in carpets, sofas, mattresses and whole rooms

How we remove odours at the source

  1. We find every affected area. A UV lamp shows urine and other organic marks that you cannot see in normal light.
  2. We treat the source. Enzyme treatments break down what causes the smell, and urine salt neutralisers deal with the residue that keeps pet smells coming back.
  3. We extract from deep below. Our Water Claw tool pulls contamination out of the backing and underlay, not just the surface.
  4. We treat the air and the room. For smells that are in the whole room, we can use fogging or, where needed, ozone treatment.

Real odour jobs

These photos are from our own jobs.

Urine stain on a landing carpet: the stain, the foaming treatment and extraction with a Water Claw tool
A urine stain on a landing: the stain, the treatment working into the fibres, and deep extraction with a Water Claw.
Before and after: stained and smelly carpet next to a wall, cleaned and deodorised by Trust Cleaner
A stained carpet that also smelled, before (top) and after our treatment (bottom).
Before and after: heavily soiled hallway carpet with odour, cleaned by Trust Cleaner
A heavily soiled hallway carpet, before and after deep cleaning and deodorising.

Fogging and ozone treatment

Trust Cleaner technician fogging an office with an odour-neutralising treatment
Fogging an office: a fine mist reaches every corner of the room.

When a smell is in the whole room, not just one spot, we can use a fogging machine. It spreads a fine mist of odour-neutralising treatment into every corner, including places a spray cannot reach. For strong, lingering smells such as heavy smoke, we can also use ozone treatment. The room must be empty of people, pets and plants while the machine runs, and we air it out properly afterwards.

After a leak or flood

Water damage is one of the most common causes of musty smells. If you have had a leak, we can extract as much water as possible from the carpet, then clean and deodorise it so that it does not start to smell. The sooner you call us after a leak, the better the result. For major floods where the building itself needs drying out, you may also need a specialist drying company, and we will tell you honestly if that is the case.

Will the smell come back?

If we can reach the source, the smell should not come back. In some cases, for example when urine has soaked into the floorboards under the underlay, a carpet clean alone cannot fully fix the problem. We will always check first and tell you honestly what to expect before we start.

Frequently asked questions

Can you get rid of cat urine smell?

Yes, in most cases. Cat urine is one of the strongest smells, so we use a UV lamp to find every spot, treat it with enzymes and urine salt neutralisers, and extract it from deep down. Read more about our urine stain and odour removal.

Can you remove cigarette smoke smell from a rental?

Yes. We deep clean the carpets and upholstery, where the smell is held, and can treat the whole room. This is often part of an end of tenancy clean.

Is the treatment safe for children and pets?

We use products made for carpets and upholstery in homes. For fogging and ozone treatments, the room must be empty while we work, and we will tell you exactly when it is safe to go back in.

How much does it cost?

It depends on the size of the area and how strong the smell is. Send us a photo and tell us what caused the smell, and we will give you an honest price. Our minimum charge for a visit is £80, there is no deposit, and you pay after the job by cash or bank transfer.

Which areas do you cover?

We are based in south Leeds and cover Leeds, York, Wakefield, Huddersfield, Harrogate, Bradford and the rest of Yorkshire.

Get a quote for odour removal

Send us a photo and tell us what caused the smell, how long it has been there and what has been tried so far. We are open 7 days a week, 9am to 8pm. You can also read about our urine stain and odour removal, end of tenancy cleaning and stain guard protection.

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