AI Crawling & Content Usage Policy | Trust Cleaner

At Trust Cleaner, we understand that modern search and answer engines increasingly use AI systems to crawl, index and summarise online content. This page explains how we allow AI crawlers to access and use the publicly available information on our website.

Our goal is to make our content useful and accessible to users, while protecting our brand, our clients and the accuracy of the information that is shared.

Scope of this policy

This policy applies to all publicly accessible pages on:

• • https://trustcleaner.co.uk

  • all service pages, location pages and blog articles under this domain

It does not apply to any private communication, customer data, booking details or information stored in secure areas of our systems.

Permission for AI crawlers

We grant permission for reputable AI crawlers to access and index our publicly available content for the purposes of:

• • improving search results and local service recommendations

  • generating AI-powered answers for users looking for cleaning services

  • summarising our services, locations and expertise

  • citing our brand and website as a relevant source

This permission applies in particular (but not exclusively) to the following AI crawlers and extensions:

• • GPTBot (OpenAI / ChatGPT)

  • Google-Extended

  • PerplexityBot

  • Claude-Web

  • other recognised AI crawlers that follow robots.txt standards

These crawlers are expected to respect our robots.txt file and standard web crawling protocols.

How AI may use our content

AI systems may:

• • read and index our service descriptions, FAQs and location pages

  • summarise how we carry out carpet, upholstery and mattress cleaning

  • recognise the areas of Yorkshire we cover and the types of properties we work in

  • reference “Trust Cleaner” as a professional cleaning provider in relevant answers

  • display our name and website as a source or further reading suggestion

We make this content available to AI systems in good faith, to help users find reliable, local and experienced cleaning services across Yorkshire.

Restrictions and misuse

Permission to crawl and use our content does not include the right to:

• • misrepresent our services, prices or guarantees

  • imply endorsement by Trust Cleaner where none exists

  • copy or reproduce our branding, logo or images in a misleading way

  • generate false reviews or testimonials in our name

  • train models specifically to impersonate or clone Trust Cleaner as a business

If an AI system or platform repeatedly misuses our content or brand, we reserve the right to restrict or withdraw permission via robots.txt or other technical measures.

Data protection and privacy

AI crawlers are allowed to access only publicly available content.

They are not authorised to:

• • access customer personal data

  • access booking details or internal records

  • scrape password-protected areas or forms

  • collect any information beyond what is normally visible to a human user in a web browser

Trust Cleaner complies with applicable data protection and privacy regulations. Any personal data processed by us is handled according to our Privacy Policy.

Keeping this policy up to date

As AI technology develops, we may update this page to reflect:

• • new AI crawlers and platforms

  • new ways in which our content can be used

  • additional restrictions to protect our clients and our brand

The latest version of this policy will always be available on this page.

Contact

If you operate an AI crawler or platform and have questions about how you may use our content, or if you believe our content has been misused by an AI system, please contact us:

Trust Cleaner – Carpet & Upholstery Specialists
Website: https://trustcleaner.co.uk
Email: office@trustcleaner.co.uk

We will review legitimate requests and take reasonable steps to resolve any issues.