With over 20 years of experience, we deliver dependable, top-quality carpet cleaning across York.

Professional Carpet Cleaning in York – You can Trust

As a local family business, we deliver expert carpet cleaning services across York and nearby areas, using the latest techniques, advanced machinery and no-surprise pricing.

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What Our Customers Say

The go-to choice for dependable carpet cleaning

Our customers across York consistently highlight the same things: reliable service, exceptional results and a level of care that’s hard to find elsewhere. Every review reflects our commitment to clear communication, honest advice and high-standard workmanship. Whether it’s a single room, a full home clean or a challenging stain, we approach every job with the same professionalism — and the feedback we receive shows how much this matters to our clients.

The go-to choice for dependable carpet cleaning

Why Choose Our Professional Carpet Cleaning Service in York

Trust Cleaner is one of the most recommended carpet cleaning companies in Yorkshire. For more than two decades, we’ve been helping homeowners in York and across {areas} restore their carpets to a beautifully renewed condition. Our focus has always been simple: deliver a service that feels personal, reliable and genuinely better than anything our customers have experienced before.

People in York choose us because we offer quick responses and friendly support from the very first message. As a local, family-run business, we understand how important trust, transparency and comfort are when inviting someone into your home. That’s why every appointment is handled by certified, fully insured technicians who work exclusively within dedicated local areas, ensuring shorter waiting times and a service that feels truly connected to your community.

Our team uses advanced, professional-grade equipment and expert stain removal skills. From everyday dirt to deep-set contamination, pet odours or delicate wool fibres, our technicians bring the experience and confidence to deliver results that are noticeably better and longer-lasting. We’re known for succeeding where others give up — especially in homes that need specialist care.

We’re also proud to support a wide range of partners, including estate agents, letting agents, serviced accommodation providers, hotels and commercial venues across York. No matter the setting, we offer clear communication, honest pricing with no hidden fees, and a friendly approach from start to finish.

When you choose Trust Cleaner, you choose a team that cares about your home, your time and your peace of mind — delivering a smooth, reassuring and expertly delivered experience every single time.

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Experience noticeably cleaner, fresher carpets with our specialist method in York

The Most Effective Carpet Cleaning Method for Homes in York

Our commitment to premium outcomes is reflected in our equipment. High-heat extractors, professional agitators, precision sprayers and dedicated stain-removal solutions enable us to tackle everything from routine soil to complex contamination with confidence.

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With over 30 years’ experience — and nearly 20 years as a family-run business

Expert Carpet Cleaner in York – Mark, the Owner

Mark is the cornerstone of our company — bringing nearly 35 years of carpet-cleaning expertise and close to 20 years of leading our family-run company. Over the years, he has not only perfected the craft of deep carpet cleaning but also shaped the standards and methods that define the service we offer today.

As a qualified WoolSafe Technician, Mark holds specialist expertise in wool fibres, safe-cleaning chemistry and high-value rug preservation. This level of training, combined with decades of practical experience, allows him to handle high-value, natural-fibre, premium and designer carpet and rugs with exceptional precision and confidence.

Clients throughout Yorkshire place their trust in his judgement, especially when a carpet requires specialist treatment beyond standard cleaning. Whenever a stain proves difficult even for experienced technicians, he is the person our entire team turns to for direction. When others are unsure — Mark knows the solution.

His skillset sets the benchmark for our company’s standards, from the refined techniques we use to the way we train new team members. Mark personally oversees the development of advanced procedures, ensuring every technician at Trust Cleaner understands not only *how* to clean a carpet, but *why* each step matters.

Tom and Adam, his sons, have been working at his side for more than ten years. Under Mark’s guidance, they have adopted the same standards, expertise and family-driven values that have shaped Trust Cleaner since the beginning. Together, they continue to build a service rooted in trust, experience and a level of care that sets our company apart across whole Yorkshire.

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Premium cleaning, exceptional results and a stress-free experience from start to finish

What makes our premium carpet cleaning the trusted choice in York

Our service in York stands out because we focus not only on results, but on the experience you receive from start to finish. From first contact to after-care, everything is designed to be effortless and reassuring. This level of care is the result of many years of family-run experience.

Exceptional customer service — your satisfaction always comes first
Deep Cleaning Process safe to your Sofa or Carpet
Pre-vacuuming & Furniture Moved
Ultra-short drying times delivered by pro-grade equipment.
Expert Stain Removal Using Advanced Methods
Professional Odour & Urine Neutralisation
Speed-drying & Scotchgarding available as an option
Fair & Affordable Pricing

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Where advanced cleaning knowledge meets genuine craftsmanship

Stubborn stain & odour specialists in York

Trust Cleaner provides advanced pet urine treatment and odour removal for carpets in homes across York and nearby areas. Pet accidents happen unexpectedly, and when they do, urine can quickly bond with carpet fibres, causing discolouration, bacteria growth and long-lasting smells. As a lifelong dog owner, Mark understands how stressful this is for homeowners and approaches each case with specialist knowledge and care.

Our process goes beyond standard carpet cleaning. Instead of masking odours, we target urine at a molecular level using professional solutions that break down the compounds responsible for staining and persistent smells. These are then fully extracted using controlled methods that protect fibre structure and colour stability. On wool carpets — where urine staining can be especially stubborn — we use carefully balanced oxidising treatments supported by UV light activation. This combination allows the chemistry to work deep within the fibres without causing damage, helping release residues that ordinary cleaning methods cannot reach.

Our goal is to restore your carpets to a clean, natural and refreshed state. Even heavily affected areas often show dramatic improvement once treated correctly. Whether you’re dealing with a single incident or repeated contamination, our carpet cleaning specialist will assess the situation and apply a tailored approach for safe, reliable and long-lasting results.

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Carpet Cleaning FAQ

The most common question Customers from York can ask

How much does Carpet Cleaning in York cost?

We’re unable to give a reliable estimate without more details. Our minimum charge in York is £80. For a quick quote, call us on 07340544554 , use the chat, or send a message via the form below. We can provide a quote without a home visit, helping keep your costs lower.

Will you remove all the stains from the carpet?

This is always our main goal, and in most cases we achieve it. However, some stains are permanent because the fibres—especially natural ones like wool—have been damaged. There are methods that work even on wool carpets, but it’s important to understand that in certain situations a stain simply cannot be removed. To confirm this, a test is required. Without carrying out a test, we cannot give a 100% guarantee either way.

Will my carpets be very wet?

Our method uses liquid-based cleaning, which is the most effective approach for deep carpet cleaning. However, it does leave the carpet damp. In cases of heavier soiling, we may need to rinse the carpet 2–3 times, which can extend the drying time. In summer, carpets often dry within 2–3 hours; in winter, drying may take 5–8 hours.

What should I prepare before your arrival?

First and foremost, we need access to water and electricity. If there is no power or water, we will not be able to perform the service. Vacuuming is not required, as we always do this as part of our service. This allows us to conduct a proper inspection and identify areas that need special attention. We usually recommend that clients remove small items, plants, and smaller pieces of furniture if possible, to make as much space available as possible.

Do you move furniture?

We always try to move furniture whenever possible. Sofas, tables, chairs and smaller pieces are never a problem. If an item is too heavy or unsafe to move, we work around it and clean the accessible areas. To make things easier, it’s helpful to empty any cabinets or units that need to be moved — this keeps your belongings safe and makes the furniture lighter. These preparations should be done before our arrival. In some cases, moving furniture isn’t necessary. The carpet underneath is usually in very good condition, and placing heavy furniture back immediately can block airflow, slowing down the drying process in that spot.

Do you dry the carpets after cleaning?

As part of our standard cleaning service, we do not dry carpets after cleaning. This is a premium option. It takes additional time, thereby increasing the cost of the service. Almost always, carpets are able to dry naturally without any issues. Often, cleaners claim they dry the carpet but only set up fans for a few minutes, which is more of a marketing tactic than actual drying. We use equipment for water damage restoration—powerful dryers and dehumidifiers. The dryers help with air circulation, while the dehumidifiers remove excess moisture, allowing us to control the microclimate of your room and ensure the optimal conditions for the fastest carpet drying. This service is priced individually.

How long does the job take to complete?

Depending on the scope of work, our service usually takes anywhere from around 40 minutes for a single room or a standard staircase with good access, up to about 3 hours for larger jobs such as multiple rooms or sofas. We work in two-person teams, which means everything is completed efficiently and without unnecessary delays.

Do we have to be present in the house ?

No, we only need access to your property. We can leave the key in the agreed place, and the payment can be made by bank transfer.

Do you vacuum the carpets first?

Yes, this is part of our standard procedure. We always vacuum the carpet thoroughly before we begin the cleaning process.

Do you require any deposit for cleaning service in York?

No, we don’t require a deposit. However, your booking is a verbal agreement. If you need to cancel, please let us know as soon as possible — ideally at least 24 hours in advance.

How do I pay for the servce?

Cash or bank transfer after completion.

Do you work weekends and after hours?

Yes, we work on Saturdays, and on Sundays when necessary. We offer flexible appointments to all customers.

When a gentler method is enough to achieve the same great results.

Encapsulation – the smarter choice when dry cleaning isn’t enough

Many homeowners request a “dry carpet clean” because they worry extraction will leave their carpets soaked for hours. In reality, when extraction is the correct method for the carpet type and level of soiling, it dries quickly if performed properly. We always recommend the method that is both safest and most effective for the fibres, and in many cases, that means controlled hot-water extraction rather than dry cleaning.

When carpets are not heavily soiled, we often choose a low-moisture process instead. A advanced encapsulating detergent is applied to break down soil, then a rotary machine fitted with absorbent pads agitates the fibres. As the pads rotate, they pick up loosened dirt, leaving the carpet bright, clean and only slightly damp.

Dry Cleaning Only

Some carpets require dry cleaning exclusively, particularly delicate fibres that should not be exposed to water. These carpets are cleaned using a specialist dry compound containing solvent-cleaning agents that dissolve and release soil. Micro-sponges carry the compound deep into the fibres and absorb contamination, cleaning the carpet effectively without moisture.

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Specialist methods that keep wool carpets and rugs safe and beautiful

Professional Wool Carpet & Rug Care

Wool carpets behave very differently from synthetic fibres because they are natural, porous and sensitive to chemical imbalance. This is why our process always begins with identifying the fibre type and assessing pH levels. We rely on wool-safe detergents designed to clean effectively without damaging lanolin or altering colour stability. This method protects the natural texture and prevents issues such as swelling or distortion.

Wool often shows shading, pile reversal or natural colour variation that is easily mistaken for staining. These changes come from the direction of the fibres and how light interacts with the pile, rather than from spills. Recognising this ensures the carpet is treated safely and appropriately.

Since wool retains more moisture than synthetic materials, drying takes slightly longer — typically around 3–4 hours depending on ventilation. Using controlled low-moisture techniques, we keep moisture levels minimal and speed up the drying process. We also make sure metal furniture is kept off the carpet until fully dry to avoid rust marks.

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Professional stain guard treatment to keep carpets looking their best

Advanced Carpet Stain Protection

Stain protection is one of the smartest additions to any carpet cleaning service. Once the fibres are restored and rinsed, we apply a specialist protective coating that wraps each fibre in an invisible shield. This barrier slows absorption, meaning spills sit on the surface instead of penetrating instantly — making them far easier to remove before staining occurs.

For busy homes, stain protection offers long-term benefits: it reduces dirt adhesion, minimises staining from liquids and helps prevent wear in areas that experience heavy foot traffic. It also keeps carpets looking cleaner between professional visits.

Our family-safe formula is non-toxic, odourless and won’t alter the texture or colour of your carpets. Instead, it enhances durability, improves vacuuming performance and delivers long-lasting results that genuinely extend the life of your flooring.

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