Trust Cleaner – Carpet & Upholstery Cleaning Specialists
Last updated: 06/02/2026 last update
Trust Cleaner – Carpet & Upholstery Cleaning Specialists (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store and protect your personal data when you visit our website, contact us, or use our services.
We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who we are
Business name: Trust Cleaner – Carpet & Upholstery Cleaning Specialists
Service type: Carpet and upholstery cleaning services
Email: tom@trustcleaner.co.uk
Telephone: +44 7340 544554
Operating area: United Kingdom
For the purposes of data protection law, we are the data controller of your personal data.
2. What personal data we collect
We may collect and process the following types of personal data:
a) Information you provide directly
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Name
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Telephone number
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Email address
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Property address or postcode
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Details about your enquiry or booking (e.g. type of service required)
b) Information collected automatically
When you visit our website, we may collect:
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IP address
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Browser type and version
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Pages visited and time spent on the site
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Device and operating system information
This data is collected using cookies and analytics tools.
3. How we use your personal data
We use your personal data for the following purposes:
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To respond to enquiries and provide quotations
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To book and deliver our services
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To communicate with you regarding appointments or changes
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To improve our website, services and customer experience
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To comply with legal or regulatory obligations
We do not sell or rent your personal data to third parties.
4. Legal basis for processing
Under UK GDPR, we rely on the following legal bases:
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Consent – when you contact us via forms, email or phone
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Contract – when processing data to provide agreed services
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Legitimate interests – to run and improve our business, provided your rights are not overridden
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Legal obligation – where required by law (e.g. accounting records)
5. How we store and protect your data
We take appropriate technical and organisational measures to protect your personal data, including:
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Secure email and password-protected systems
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Limited access to personal data
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Secure storage of digital records
We only keep your data for as long as necessary to fulfil the purposes outlined in this policy or to comply with legal requirements.
6. Sharing your data
We may share your data only where necessary, for example with:
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Service providers such as website hosting or analytics providers
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Legal or regulatory authorities if required by law
All third parties are required to respect the security of your data and to treat it in accordance with the law.
7. Cookies
Our website uses cookies to improve functionality and analyse website traffic.
Cookies help us understand how visitors use our site so we can improve performance and user experience. You can control or disable cookies through your browser settings.
For more information, please refer to our Cookie Policy (if applicable).
8. Your data protection rights
Under UK GDPR, you have the right to:
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Access your personal data
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Request correction of inaccurate data
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Request deletion of your data
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Object to or restrict processing
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Request data portability
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Withdraw consent at any time
To exercise any of these rights, please contact us using the details above.
9. Third-party links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to read their privacy policies.
10. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated date will be revised accordingly.
11. Contact us
If you have any questions about this Privacy Policy or how we handle your personal data, please contact:
Trust Cleaner – Carpet & Upholstery Cleaning Specialists
tom@trustcleaner.co.uk